Shipping policy

Here’s a professional, legally sound Shipping & Return Policy tailored for U.S. e-commerce (Shopify-compliant) and customized for your brand Rei Giraldo, with your specified rules:

Shipping & Return Policy

Last updated: October 2025

Shipping Policy

All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has been shipped.

Shipping times may vary depending on destination and carrier service. Rei Giraldo is not responsible for delays caused by customs, carrier issues, or events outside our control.

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Once your order has been shipped, Rei Giraldo is not liable for lost or stolen packages. For any delivery issues, please contact the shipping carrier directly with your tracking number.

Domestic Shipping (U.S.)

We currently ship within the United States using standard and express delivery options provided at checkout.

Estimated delivery time:

Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days

Shipping fees are calculated at checkout and are non-refundable once your order has shipped.

International Shipping

We offer international shipping to select countries. Shipping rates and estimated delivery times are calculated at checkout.

Please note: international orders may be subject to customs duties, taxes, and import fees, which are the customer’s responsibility. Rei Giraldo is not liable for these charges or any customs-related delays.